FAQ's

SUBSCRIPTION BOXES

Our Classic and Luxe Bridal Subscription Boxes are designed to be delivered monthly or bi-monthly to the bride in the lead up to her wedding day. By subscribing, you are automatically signing up to receive a total of six boxes, with each new box a surprise and carefully timed to provide high quality gifts and essential items in the lead up to her wedding day. Alternatively, you can purchase a one-time box.

SHIPPING

Orders are sent by Post Haste "overnight delivery service" which aims for next day delivery (but sometimes takes longer, let's be honest!). You may receive a shipping notification a week or so prior to dispatch as we get boxes ready. Please note, custom orders can take up to 5 working days to process.

TRACKING 

Your unique tracking number will be emailed to you with your shipping confirmation and is also available under My Orders in My Account.

RETURNS

Due to the nature of our business (non-repeating stock) we only accept returns for faulty products.

BRANDS

We will only include brands and products that we love and would have loved when preparing for our own weddings.