FAQ
SUBSCRIPTION BOXES
Our Luxe Bridal Subscription Boxes are designed to be delivered every month or second month leading up to your wedding. When you subscribe you are automatically subscribed to receive a total of 6 boxes. Each one contains different gifts and planning items, and as you get closer to your wedding the boxes include more items geared for the big day.
SHIPPING
Boxes and products are shipped immediately. Orders are sent by Post Haste "overnight delivery service" which aims for next day delivery (but sometimes takes longer, let's be honest!). You may receive a shipping notification a week or so prior to dispatch as we get boxes ready. Please note, custom orders can take up to 5 working days to process.
Please note, our boxes are designed primarily as packaging. If you would like to purchase it as a gift sent in a separate box, please send us an email first Hello@somethingblue.co.nz and we will do our best to accommodate your request.
TRACKING
Your unique tracking number will be emailed to you with your shipping confirmation and is also available under My Orders in My Account.
RETURNS
Due to the nature of our business (non-repeating stock) we only accept returns for faulty products.
BRANDS
We will only include brands and products that we love and would have loved when preparing for our weddings.